Frequently Asked Questions
Everything you need to know about our premium leather and apparel.
What is the typical shipping time for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
How do I ensure I am ordering the correct boot size?
Our boots generally follow standard US sizing. We recommend checking our detailed Size Guide located on each product page, which includes measurements for both width and arch support.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the tags are attached and the soles of the boots show no signs of wear.
Are your leather products authentic and sustainably sourced?
Yes, at Lucknow Skin Shop and Boot Barn, we pride ourselves on sourcing high-quality, genuine leather from ethical suppliers to ensure durability and premium craftsmanship.
Do you offer international shipping?
Currently, we ship to customers within the country. We are working on expanding our logistics to offer international shipping to our global customers in the near future.
How should I care for my new leather boots?
To prolong the life of your boots, we recommend applying a leather conditioner every 3-6 months and using a water-repellent spray before the first wear.